ITS Communications Network — SLA Dashboard

Incident Report

Mean Time to Report / Reason for Outage (RFO) compliance

Total QF

1.5

Tickets Breached

3of 8

Report Time Log

8 Reports
DescriptionSeverityCreatedReportedMeantimeGroupSLA BrokenQF
Power Module Stopped WorkingInside Doha (Critical and High)2026-02-17 05:222026-02-17 06:491:27:04FLMOK0
Communication Between NMS And NE Is AbnormalOutside Doha (High)2026-02-15 09:492026-02-15 13:453:56:45FLMOK0
Power Module Stopped WorkingInside Doha (Critical and High)2026-02-15 14:592026-02-15 15:060:07:08FLMOK0
Link DownInside Doha (Critical and High)2026-02-09 00:322026-02-09 05:425:10:24FLMBREACH0.5
Node down - MCB was trippedOutside Doha (High)2026-02-08 04:152026-02-08 08:404:25:40FLMOK0
SFP connection is downInside Doha (Critical and High)2026-02-06 20:082026-02-06 22:402:32:36LANBREACH0.5
Node down - MCB was trippedInside Doha (Critical and High)2026-02-02 17:052026-02-02 19:212:16:30FLMOK0
Power Module Stopped WorkingOutside Doha (High)2026-02-01 20:072026-02-02 01:145:07:02FLMBREACH0.5

SLA Rules

Inside Doha

150 min threshold

Outside Doha (High)

270 min threshold

Current Period

Total QF1.5
Breached3 / 8